Frequently Asked Questions – SoCo Automotive Center
What types of services does SoCo Automotive Center offer?
A: We provide a wide range of auto repair and maintenance services, including brake service, suspension and shock repair, engine and electrical diagnostics, transmission service, ABS and airbag system repair, air conditioning, tires and wheel alignment, and advanced computer diagnostics
Q: Where are you located and what are your hours?
A: We are located at 112 Commercial Ct. #10, Santa Rosa, CA 95407. Our business hours are Monday–Friday, 8:30 AM–5:00 PM
Q: Who operates SoCo Automotive Center?
A: We are a family owned auto repair shop with deep local roots in Santa Rosa, bringing decades of experience and a commitment to quality, integrity, and friendly service.
Q: Do you offer estimates?
A: We’re happy to provide estimates for most basic services, however some repairs will require disassembly to get you an accurate estimate and there will be a diagnosis fee. Call us or visit our shop to discuss your vehicle’s needs.
Q: How do I schedule an appointment?
A: You can schedule by calling us directly at (707)-708-2121, or stopping by in person during business hours, or filling out a contact request on our website.
Q: What forms of payment do you accept?
A: We accept major credit cards and other standard payment methods. We also do offer financing plans/options. Please call if you have specific billing questions before your visit.
Q: What routine maintenance services do you provide
A:
- ADAS Calibration Center
- ABS Diagnosis & Service
- Air Bag Diagnosis & Service
- Air Conditioning Service
- Computerized Wheel Alignments
- Starting and Charging System
- All Types of Brake Service
- Chassis/Suspension/Shocks/Struts Repair
- Engine/Computer Diagnostics & Service
- Electrical Diagnosis & Service
- Engine Overhauls
- Tires
- Transmission Overhaul/Service
- Exhaust & Muffler Service
- Belts, Hoses
- Used Car Inspection (When Buying a New Car)
Q: Can you diagnose electrical and engine warning lights?
A: Yes. We have state-of-the-art diagnostic tools to identify electrical issues, engine codes, sensor faults, and computer-related concerns to get your vehicle back in optimal condition.
Q: Do you offer advanced systems service like ADAS calibration?
A: Yes. We provide calibration services for Advanced Driver Assistance Systems (ADAS) — such as lane assist, automatic braking sensors, and other safety technologies — which are important after certain repairs or impacts.
Q: Can you inspect a used car before I buy it?
A: Absolutely. We offer pre-purchase inspections to give you peace of mind before buying a used vehicle.
Q: Do you sell and install tires?
A: Yes. We offer tire sales, mounting, balancing, and rotations for a wide range of vehicles — and can help you choose the right set for your needs.
Q: Why is wheel alignment important?
A: Proper alignment ensures even tire wear, improves handling, and enhances overall safety. We check and adjust alignment as needed with professional equipment.
Q: Do you warranty your work?
A: Yes. We stand behind our services and repairs — let us know if you have questions about warranties on specific services or parts used
Q: What makes SoCo Automotive Center different from other auto repair shops?
A: We combine decades of automotive expertise with a family-focused, customer-first approach. Instead of pushing unnecessary repairs, we provide honest recommendations and clear explanations so you can make informed decisions about your vehicle.
Q: Can you help with vehicle maintenance reminders or service needs?
A: Yes! We’ll work with you to keep your vehicle maintained on a schedule that fits your driving habits and needs. Just ask us about maintenance plans when you visit or call.